In order to provide optimal service of the S&P Capital IQ Platform, S&P Global Market Intelligence is working to improve platform performance. These enhancements will offer you quicker access to many of the S&P Capital IQ platform pages by caching page requests at servers closest to your location.The changes will require any user of the S&P Capital IQ Platform with internal security policies, web proxies, DNS controls or firewalls that have explicit whitelisting of the www.capitaliq.com IP address (209.11.218.24) to make the whitelisting updates.
Action Required: Please add the whitelisted IP addresses below listed if you are whitelisting the S&P Capital IQ Platform IP address (209.11.218.24) on or before August 31, 2018 to avoid page load errors and performance issues.
If you or your IT administrator have questions about this change please do not hesitate to reach out to your Relationship Manager or to the support team, which includes technical/IT support resources.
S&P Capital IQ platform support:
+1 (888) 806 5541 (The Americas)
+44 (0)20 7176 1234 (EMEA)
+852 2533 3565 (Asia-Pacific)
[email protected]
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