2020 US Mobile Payments Market Report

Mobile payments continue to gain traction with different use cases, but growth in their adoption has not been uniform. While peer-to-peer payments saw adoption by more than half of U.S. consumers, in-person, near-field communication-based payments remained limited to a small minority of consumers in 2019. However, COVID-19 has reinvigorated interest in contactless payments, like NFC, due to fears of contracting the virus.

Mobile payment providers are rapidly expanding their features and providing a wide range of payment and non-payment services. They are increasingly positioning themselves as retail banking substitutes. 

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