Help & Support

Serving your needs is our passion. We're always thinking of how to make sure you get the most out of your S&P Capital IQ Pro subscription. Your dedicated Relationship Manager is here to assist you in any way you need - whether that be training, building customized Excel reports, or explaining new product enhancements. Need 201 training? You also have access to online resource materials that cover content not addressed in this introduction program. Last but certainly not least, we offer 24x7x365 support so you can get the help you need. Call or email anytime, from anywhere, and we'll be sure to respond quickly.

Relationship Managers | Online HelpQuality Program | 24x7x365 Support

Find Your Relationship Manager

Not sure who your assigned Relationship Manager is? Just click the "?" in the top right corner of the platform. They are your key to unlocking the essential intelligence you need. Use the button below to request personalized training with your Relationship Manager.



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Online Help



The S&P Capital IQ Pro help section is an online library of reference materials. To access it, click the "?" in the top right corner of the platform, then click "Online Help."

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In the left-hand navigation, browse through the Table of Contents by topic or industry of choice, or use the search bar to find something more specific.

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Quality Program

We take data quality so seriously that we offer a US$50 reward for each omission or discrepancy clients identify in our data.

We pursue quality in everything we do. We strive to produce and deliver data that you can count on, and we’ve made a commitment to keep improving every day. That’s why we created the Quality Program. If you find a qualifying data omission or discrepancy in our corporate, market or financial information, we want to be the first to know about it. We run over 145,000 automated data quality checks, and review content multiple times before publishing. If something seems off in our data, please let us know. You may be rewarded US$50.

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24x7x365 Support

Our dedicated Support team offers around-the-clock service. Just call or email us at any hour of the day and we'll be sure to get back to you in a timely manner. For in-depth training we recommend you reach out to your Relationship Manager and schedule a meeting at your convenience. For urgent matters it is best to contact Support.

Contact S&P Capital IQ Pro Support

Email: [email protected]
Europe, Middle East & Africa: +44 (0) 20 7283 8887
Asia - Pacific: +852 3177 3727
Americas: +1 888 275 2822


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