By 451 Research, a part of S&P Global Market Intelligence.
The past two years have been momentous for the workforce, with significant impacts being felt on employees’ productivity and engagement, on how collaboration has happened, how workforce
technologies have been used as they look forward into 2022 and beyond. There are a lot of moving parts and there has perhaps never been such a compressed period of significant change. That has meant uncertain ground on which technologists, business leaders and their teams are having to make decisions.
Gain essential perspectives on the key trends that will impact on employee engagement and collaboration as we enter 2022.
Image for illustrative purposes only.
Introduction:
The year ahead holds significant promise for IT, especially considering the recent upheaval that swept across the field. Enterprises scrambled to address the changes caused by the COVID-19 pandemic, and vendors and service providers pivoted to fill the needs that these shifts created. This report looks at five key areas in IT that will have significant impacts today and in the near future. They are bound together by the need to more closely connect technology to the people who interact with it, shifting technology from an end to a means. Technology must serve new models of work, meld dispersed elements of infrastructure, and inform and enhance customer experience while securing the systems and information that drive it.
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